How to handle bad business reviews?

It doesn't matter how big or small your company is, reputation is one of the most important things in business. Usually, customers are the first line of front and they are making their decisions based on reviews. When looking for a product, their opinion is shaped by what others have to say about the company. Fortunately or not, the internet is providing a perfect environment to share opinions publicly. Which, in case of negative reviews, can lead to a complete mess. However, it's not so grim and bad. There is a good and bad way to handle bad business reviews. Hopefully, you will figure out how to deal with them properly. (more…)
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