Check your device is compatible with Disneyplus.com/begin. Navigate to your device’s firmware settings page and check for updates. Try deleting and reinstalling the Disney+ app from your device’s app store (e.g. Google Play or App Store). Try logging in with the same details on a different compatible device. Make sure the device is compatible with Disney Plus, and if it is, restart it. Check for driver and system updates, and if all else fails, reinstall the app. If possible, try using Disney Plus on another device. There’s currently no way to cancel your disneyplus.com/start subscription through the mobile app. If you signed up for Disney Plus through a third-party service, you may need to cancel your subscription through that company’s website instead. Visit Business Insider’s Tech Reference library for more stories.Disney+ subscribers are able to cancel their subscription at any time. Please note that cancelling your Disney+ subscription will not delete your Disney+ account or the Disney account you use for other products and experiences from The Walt Disney Company, if applicable Yes – just like other streaming services you can cancel Disney Plus anytime. If you’re paying monthly and cancel, you can carry on using Disney Plus until your next scheduled payment date – at which point you will not be recharged and your subscription will end.