With the rise of WhatsApp as a key communication platform, many businesses are leveraging the WhatsApp Business API Salesforce to engage customers at scale. Salesforce can easily integrate WhatsApp through third-party tools, enabling seamless communication with leads, customers, and partners.
By integrating WhatsApp with Salesforce using APIs or AppExchange apps (e.g., Twilio for WhatsApp or MessageBird), companies can send and receive WhatsApp messages directly within Salesforce. This integration allows businesses to track all WhatsApp conversations within the CRM, making it easier for sales and support teams to manage communication history and provide personalized service. https://360smsapp.com/salesforce-whatsapp/
https://360smsapp.com/salesforce-computer-telephony-integration/
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Company Name – 360 SMS APP
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Website – https://360smsapp.com/
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