Corporations are now stepping up their game when it comes to customer service with the implementation of Salesforce WhatsApp API. This integration enables companies to leverage on the large customer base and real-time messaging of WhatsApp within Salesforce to respond to customers’ needs instantly, support processes and still have a centralized view of the customer. These capabilities are assisting organizations to build better and more loyal customer relationships, thus an ultimate growth. https://www.whizolosophy.com/category/altruism-kindness/article-column/how-businesses-are-transforming-customer-support-with-salesforce-whatsapp-api-integration-and-real-time-messaging-capabilities
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