Clapham council claims can be made either during your tenancy or after your tenancy, however, you must make the claim within 6 years of the date that you provided notice to your landlord about the disrepair. Personal injury claims must be made within 3 years of received notice.

It’s important to note that your landlord may not be responsible for repairs including repair faults if they are a result of you either not taking care of the property properly or doing something unreasonable. We currently do not accept private landlord claims, as a rule of thumb if you have used a letting agent or your landlord is an individual we may not be able to assist you.