Users facing Internet issues can refer to the online manual guide or can check the speed of their Internet using the Speedtest application. You can access the Speedtest feature from the setup.ampedwiresless.com interface. If you are using a wireless connection to connect your computer to the router, make sure your computer is within the absolute wireless range of the Amped router. The wireless signal strength needs to be above 3 bars, if not, you might need to bring your PC closer to the router.